
Jace Tyrrell, Chief Executive
Generated in media coverage for Christmas campaigns on Oxford Street and Bond Street, reinforcing the West End’s status as the ultimate festive destination.
Our people are committed to shaping the future of this iconic district, ensuring it remains a vibrant, inclusive, and world-leading destination for all who visit, work, and live here.
District annual turnover has grown from £3.9bn post-Covid to £9.3bn in 2024, thanks to targeted support and coordinated recovery efforts.
We are almost two months into 2022 and this year is already looking up. Restrictions have been removed, colleagues are flocking back to the office, our annual plans have been finalised and our great recovery year is fully underway.
Our latest West End Retail Turnover Forecast for 2022-2031 was launched last week and points to a robust recovery but to fully thrive in the future we need all levels of Government to back our District and the Capital.Working with Colliers Retail Strategy & Analytics team, we have applied a data-driven approach to understanding current performance trends across our District to provide you, our members and partners, with a forward-looking view of retail & leisure sales performance and the evolution of sales trends over the next 10 years across multiple economic scenarios.
This year, the report is forecasting that West End retail turnover will reach £8.6 billion. This represents an astonishing 73% growth on 2021 levels (£4.9 billion) and puts us on track to hit the £10 billion sales target by 2024, surpassing our original 2025 forecast.
The report was launched exclusively in The Times, with wider coverage in the Evening Standard, The Telegraph, City AM, Retail Gazette, Drapers, Estates Gazette and The Retail Bulletin.
This truly is a reflection of our District’s resilience, and we hope it will instil confidence in the future of London’s West End as the most diverse, sustainable, and inspiring place to visit and do business. The Board, led by our Chairman Sir Peter Rogers and the full team at New West End Company look forward to working with you and your colleagues as we strive toward this epic recovery, welcoming back our customers, businesses and investment to our District. Click here to access the report.


Jace Tyrrell, Chief Executive