We Are Hiring a Office & Culture Coordinator to join our team in London's West End

New West End Company is seeking a Office & Culture Coordinator to join our team. The new Office & Culture Coordinator will play a crucial role in office management and people and culture across the business.

JOB TITLE: Office & Culture Coordinator

DEPARTMENT: Office

REPORTING TO: People & Culture Manager / EA to COO

KEY RESPONSIBILITIES

Office & Administration 

  • Oversee the day-to-day management of the office, ensuring a well-maintained, efficient, and welcoming workspace. 
  • Act as the first point of contact for visitors, manage meeting room setups, and oversee courier and postal services. 
  • Manage IT operations, troubleshooting issues and liaising with IT support when necessary. 
  • Maintain office supplies, snacks, and coffee stock levels, ensuring a fully equipped and functional office. 
  • Handle incoming phone calls, ensuring courteous and effective communication. 
  • Manage monthly expense processes, including filing expenses and processing invoices. 
  • Coordinate office cleaning and maintenance contracts to ensure a high standard of workplace hygiene and functionality. 
  • Monitor the general email inbox and ensure queries are directed appropriately. 
  • Liaise with property management on building-related issues. 
  • Oversee office budget management, tracking expenditures and ensuring cost-effective solutions. 

People & Culture 

  • Introduce initiatives that strengthen company culture and team engagement, promoting a positive and collaborative work environment. 
  • Support the People & Culture Manager in organising team social events, including the summer social and Christmas party. 
  • Host monthly Wrap-Up breakfasts alongside the People & Culture Manager to foster internal communication and engagement. 
  • Assist in creating and managing a cultural activities calendar, ensuring diverse and engaging workplace initiatives. 
  • Lead onboarding for new starters, ensuring IT, resources, and training are set up effectively. 
  • Collaborate with the People & Culture Manager on learning & development initiatives within the office. 
  • Continuously suggest improvements to enhance the office environment and employee experience. 

Health & Safety Management 

  • Regularly review and maintain Health & Safety policies and procedures, ensuring compliance with legal requirements. 
  • Conduct risk assessments, identifying and addressing potential hazards in the workplace. 
  • Ensure the company meets all legal obligations regarding fire safety, health & safety, and other relevant regulations. 
  • Act as a First Aider & Fire Warden for the office (training will be provided). 

PA Support for Senior Leadership Team 

  • Provide administrative and organisational support to senior leadership, including scheduling meetings and managing diaries. 
  • Assist with travel arrangements, expense submissions, and document preparation for senior team members. 
  • Act as a key liaison between leadership and internal/external stakeholders, ensuring smooth communication and coordination. 
  • Support confidential projects and handle sensitive information with discretion. 
  • Assist in the preparation of reports, presentations, and key documents for leadership meetings. 

REQUIREMENTS

  • Proactive, organised, and detail-oriented with the ability to multitask and prioritise. 
  • Excellent communicator, able to collaborate effectively across all levels. 
  • Passion for creating a productive and positive office environment, aligned with company culture. 
  • Previous office management or admin experience preferred. 
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). 
  • Experience managing supplies, budgets, and vendor relationships. 
  • Knowledge of Health & Safety policies, with willingness to train as First Aider and Fire Warden. 
  • Event coordination experience for team and office activities. 
  • Discreet and professional, with the ability to handle confidential information. 
  • Tech-savvy with problem-solving skills for IT and operational issues. 

COMPANY BENEFITS

  • 25 days holiday + 1 extra day for your birthday + all UK Bank Holidays 
  • Holiday purchase scheme 
  • Learning & development budget 
  • Discretionary annual bonus scheme 
  • Access to BUPA private health insurance (including online GP appointments available 24/7) 
  • Enhanced maternity & paternity leave 
  • Pension contribution matched up to 5% 
  • Group Life Assurance 
  • Annual paid volunteering days 
  • Electric car scheme 
  • Flexible working options 
  • Wellbeing perks 
  • Cycle to work scheme 
  • Season ticket loan scheme 

Send your cover letter & CV through to kristina.abela@newwestend.com

By submitting your application, you agree that New West End Company may process and store your personal data in accordance with our Privacy Policy. We will retain your details for up to 12 months for future job opportunities unless you request deletion sooner. You can withdraw your consent at any time by contacting Kristina Abela via email on kristina.abela@newwestend.com.