We Are Hiring a Executive Assistant to Chief Executive Officer to join our team in London's West End

New West End Company is a global business partnership of 600 retail, restaurant, hotel and property owners in the world’s top shopping and leisure destination. We work across 74 streets, anchored by Bond Street, Oxford Street and Regent Street, representing 175,000 employees. We work in partnership delivering transformational projects, sustainable place management, destination marketing, advocacy, inward investment and commercial insights. 

JOB TITLE: Executive Assistant to Chief Executive Officer

DEPARTMENT: Full Company

REPORTING TO: CEO

RESPONSIBLE FOR: Running of CEO office

JOB PURPOSE

The Executive Assistant will be responsible for ensuring the smooth and efficient running of the CEO’s office in a fast-paced, dynamic environment. This role requires exceptional organisational skills, attention to detail, and the ability to adapt quickly to changing priorities. The successful candidate will provide high-level strategic and operational support, managing governance processes, board liaison, stakeholder communications, and complex diary coordination. 

They will play a key role in enabling the CEO to focus on strategic priorities while ensuring seamless day-to-day operations. Experience working with business improvement districts (BIDs) or similar organisations is highly desirable. 

Strategic & Operational Support 

  • Support the CEO in driving strategic excellence, ensuring organisational priorities are met efficiently across the SLT and company-wide. 
  • Develop and implement systems and processes to enhance the efficiency of the CEO’s office. 
  • Ensure the smooth management of the CEO’s diary, including organising meetings, agenda setting, meeting preparation, actions, and follow-ups. 
  • Work closely with the SLT to support delivery on their objectives as set out by the CEO, ensuring alignment with organisational priorities and successful implementation of key initiatives. 

Governance & Compliance 

  • Oversee all governance procedures, ensuring compliance with statutory and regulatory requirements (with the support of Finance Teams). 
  • Ensure the smooth onboarding of new directors and provide governance training. 
  • Manage the governance calendar, prepare board packs, and liaise with all Governance Group Members. 

Board & Stakeholder Management 

  • Act as the primary point of contact for Board members and key external stakeholders, ensuring effective communication and coordination of governance matters. 

Project & Meeting Management 

  • Support CEO-governed projects, working closely with senior leadership, internal team members, and external partners. 
  • Oversee the planning and coordination of key meetings, ensuring structured agendas, clear action points, and effective follow-ups. 

People & Culture Support 

  • Work collaboratively with the People and Culture Manager to ensure that the culture, as defined by the CEO, is implemented and embedded throughout the organisation. 
  • Partner with HR to facilitate smooth onboarding of new directors and senior hires, as well as championing employee engagement and development programs.  

REQUIREMENTS

  • Strategic planning and execution experience 
  • Governance and compliance oversight  
  • Board and stakeholder liaison  
  • High-level executive support  
  • Process optimisation and operational efficiency  
  • Project management and event coordination  
  • Strong communication and interpersonal skills  
  • Exceptional attention to detail  
  • Confidentiality and discretion  
  • Proficiency with Microsoft Office Suite, Project Management Tools, CRM and Governance Software (HubSpot preferrable) 

COMPANY BENEFITS

  • 25 days holiday + 1 extra day for your birthday + all UK Bank Holidays 
  • Holiday purchase scheme 
  • Learning & development budget 
  • Discretionary annual bonus scheme 
  • Access to BUPA private health insurance (including online GP appointments available 24/7) 
  • Enhanced maternity & paternity leave 
  • Pension contribution matched up to 5% 
  • Group Life Assurance 
  • Annual paid volunteering days 
  • Electric car scheme 
  • Flexible working options 
  • Wellbeing perks 
  • Cycle to work scheme 
  • Season ticket loan scheme 

Send your cover letter & CV through to kristina.abela@newwestend.com

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