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Our achievements over the past decade have shown that we are a catalyst for transformation and delivering a return for West End businesses. Our work has lead to an additional £60 million investment in the area.

We are now on the brink of even greater change in the West End. Major public realm work is underway on Bond Street, we have an opportunity to shape the future vision for the Oxford Street district and the Elizabeth Line opening in 2018 will result in 60 million additional annual visits by 2020 benefiting businesses in Regent Street, Mayfair and the wider West End.

Over the coming four years we will continue to drive footfall, sales and investment opportunities. We will work closely with businesses and partners so the West End is ready for the Elizabeth Line. We will be a key partner delivering a new West End.

Click here to read more about our progress on our 2020 vision.

OUR 2020 TARGETS

  • Raise £4 million p.a. of commercial income to match occupier BID levy

  • Increase visitor dwell time by 30 minutes (from 2015 baseline)

  • Achieve 20% increase in average spend (from 2015 baseline)

  • Deliver a £10 million regeneration scheme for Bond Street

  • Generate £10 million sales from our ‘By Appointment’ service (2015 – 2020)

  • Reduce vehicles by 50% in the core West End

  • Attract £500 million capital investments in retail & leisure businesses

  • Deliver 2000 new retail jobs and apprenticeships

  • Secure £100 million global media coverage for the West End

  • Achieve 85% member satisfaction